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News & Releases

MapleInvoice News & Releases

Product updates and releases -- what we have shipped, and the real problem each change solves for a Canadian small business. Newest first.

AI Collections: chase overdue invoices without chasing them yourself

MapleInvoice now includes an AI Collections agent that follows up on overdue invoices for you, escalating politely from email to text message to a voice call, and handing off to a person when one is needed. You stay in control: tone, the opening message, and whether to include a plan offer are all set per invoice, and you can launch a follow-up from the invoice itself. For a small business, unpaid invoices are not a billing problem so much as a time-and-awkwardness problem -- the work of reminding good customers, again and again, that they owe you. MapleInvoice takes that off your plate while keeping every message courteous and on-brand, so cash comes in without the founder spending evenings writing reminder emails or letting overdue accounts quietly slide.

Advanced invoice designer: make every invoice look like your business

A new advanced designer lets you customise how your invoices look, with a live preview, an editable default template, and a gallery of starting points. Change the layout, branding, and presentation and see the result as you go, then set the look you want as the default for everything you send. An invoice is often the most formal document a small business hands a customer, and a clean, consistent, professional one gets taken seriously -- and paid faster. Instead of being stuck with a generic template, you can shape MapleInvoice to match your brand once and have every invoice carry it automatically.

A clearer invoice list and a sharper product story

This update focused on everyday clarity. The invoice list now sorts newest-first by default, every row is a single clickable button straight into the invoice, and foreign-currency invoices show the amount clearly with an estimated Canadian-dollar value at the Bank of Canada rate. A payments section on each invoice records what was paid, when, by what method, and to which account. The small frictions of finding the right invoice and understanding exactly what has been paid add up across a busy week; tightening them means less hunting and second-guessing, and a billing screen an owner can actually trust at a glance.

Automatic payment matching from your e-Transfer inbox

MapleInvoice can now watch an inbox for incoming Interac e-Transfer notifications and match payments to the right invoice automatically, with collections context tracked alongside each payment plan. Interac e-Transfer is how a great many Canadian customers actually pay, but the catch has always been the manual step afterward: opening the email, finding the invoice, and marking it paid by hand. Automating that match means invoices close themselves as the money arrives, your accounts-receivable view stays accurate without daily bookkeeping, and the AI Collections agent never nudges a customer who has already paid.

Waivers and discounts, applied cleanly on the invoice

MapleInvoice added built-in support for waivers and discounts, so you can adjust what a customer owes directly on the invoice rather than fudging line items or sending a separate note. Real-world billing is rarely a flat price list: there are goodwill credits, negotiated discounts, and fees waived to keep a good customer happy. Handling those properly on the invoice keeps the math correct, keeps the tax right, and gives the customer a document that clearly shows what was adjusted and why -- instead of a confusing total that invites a phone call.

Recurring invoices that send themselves on schedule

MapleInvoice introduced recurring invoices with full schedule management and automatic generation, so work you bill the same way every month -- retainers, memberships, service plans -- goes out on its own. Invoice numbers are protected against collisions, even across multiple companies on one account. Predictable, repeat billing is the backbone of steady cash flow for a small business, but doing it by hand is exactly the kind of recurring chore that gets forgotten in a busy month. Set the schedule once and MapleInvoice bills on time, every cycle, without anyone remembering to.

Automated reminders and a real sales dashboard

Two releases this week tackled the after-the-invoice work. A three-tier automated reminder system escalates politely on overdue accounts so you no longer have to remember who owes what, and a new sales reports dashboard brings charts, date filtering, and CSV export to your billing. Getting paid on time and knowing how the business is actually doing are two of the most common gaps for owner-run companies -- the reminders quietly recover money that would otherwise slip, and the dashboard turns a folder of invoices into a clear picture of revenue you can act on.

Get paid the Canadian way: Interac e-Transfer built in

MapleInvoice added Interac e-Transfer as a first-class payment method, alongside online card payments, so customers can pay using the method most Canadians already trust. The invoice creation form was tightened up at the same time. Offering the payment options your customers actually use is one of the simplest ways to get paid faster -- every extra step or unfamiliar method is a reason an invoice sits unpaid. By supporting Interac e-Transfer directly, MapleInvoice meets Canadian customers where they are and shortens the gap between sending an invoice and seeing the money.

An AI assistant for the writing part of invoicing

MapleInvoice launched a set of AI helpers for the parts of billing that involve writing and judgement: drafting clear line-item descriptions, generating proposals, composing payment reminders, summarising invoices, detecting recurring patterns, forecasting cash flow, and scoring which customers tend to pay late. New accounts also receive a starter token allowance with a monthly top-up. Writing a professional description or a firm-but-friendly reminder takes time and a certain knack that not every owner enjoys. These tools draft it for you so the invoice still reads well and the follow-up still lands -- without you staring at a blank field.

MapleInvoice launches: Canadian invoicing, built for Canadian businesses

MapleInvoice launched as cloud-based invoicing software built in Canada, for Canadian small and medium businesses. From day one the goal was straightforward: create professional invoices, track who has paid, handle GST, HST, and provincial tax correctly, and follow up on overdue accounts -- without the busywork. Rather than a generic tool adapted from elsewhere, MapleInvoice was designed around Canadian billing realities, priced in Canadian dollars, with data kept in Canada. It is part of the broader MapleWorkSuite family of Canadian business tools from Joel & Nanz Inc., a New Brunswick company.

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